Keeps you in the home
Loan modification: changing the loan itself
A modification permanently changes your loan terms. The arrears may be moved to the back of the loan, the rate may drop, or the term may extend. The goal is a payment you can actually make going forward.

This tends to work when
- You have a stable, documentable income now, even if it is lower than before
- The hardship that caused the default has genuinely ended
- You want to stay in the home long term
This tends not to work when
- You have no verifiable income to support any payment
- You have already had multiple modifications on the same loan
- The sale is days away and there is no time for underwriting
How it actually goes
Submit a complete application early
Federal rules give you real protection, but only if your servicer receives a complete loss mitigation application more than 37 days before a scheduled sale. Incomplete applications do not trigger it. Completeness matters more than speed.
Document the hardship and the recovery
Servicers need to see both what went wrong and why the new payment will hold. Pay stubs, bank statements, a hardship letter, tax returns.
Keep a record of every contact
Names, dates, reference numbers. Lost paperwork is the most common failure point in the entire process, and a log is what gets it escalated.
Straight answer